SNL iPartners earns a Novarica ACE Silver ranking

February 28, 2014

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SNL iPartners has once again earned a Novarica ACE Silver ranking. This is the fifth ACE Ranking for SNL iPartners and continues Insurance Scorecard’s strong showing with an impressive overall ranking of 90 out of a possible 100.

The new report, Novarica ACE Silver Ranking: iPartners Insurance Scorecard (2014 Q1), is based on an online survey of five senior technology and operational executives at five insurer clients who have direct experience with SNL iPartners’ product and organization. Novarica ACE Rankings are produced independently and are not sponsored by vendors.

In addition to the overall 90 ranking, SNL iPartners’ Insurance Scorecard ranked well in all categories - Staff, Organization, Technology, Overall Customer Satisfaction, and Functionality. Client comments highlighted in the report praise SNL iPartners’ extremely knowledgeable and friendly staff, excellent system training and industry specific knowledge, responsiveness, and understanding of its clients’ data and KPIs. Clients awarded SNL iPartners a perfect score of 100 for:

  • Giving customers a voice in product development planning
  • The product’s ability to adapt to new business needs
  • The technology’s fit with IT architectural vision

SNL iPartners Senior Director Robert Lasher added, “We are very proud to have earned yet another ACE Ranking and thank our clients for their participation.  Given that the scores are based solely on feedback from our clients, we are especially pleased with these most recent results as well as the consistent high marks year after year. The feedback is invaluable to us as we plan the future direction of not just our product, but our organization as well.”

Read the press release.